TripAdvisor statement following UK advertising watchdog complaint
2012-02-06T07:03:22+00:00
TripAdvisor issued an official statement following the Advertising Standards Authority's upholding of a complaint against the company, stating "the ruling flies in the face of common sense and is unrealistic in its expectations from sites like ours."

UK by far largest online travel market in Europe
2012-02-03T07:05:33+00:00
European online leisure/unmanaged business travel share of the total travel market varies significantly by country, with the U.K. leading the pack, and Spain and Italy lagging far behind, according to new data from PhoCusWright.

UK: Only one in ten book their holiday with a travel agent
2012-02-03T07:04:01+00:00
It used to be a normal part of booking your summer holiday, but now calling in at the travel agent is fast becoming a thing of the past. For their main 2012 holiday, 66 per cent of Britons said they will book through an online travel agent, online tour operator or an online price comparison website.

Survey reveals travel agency views on selling of ancillary services
2012-02-02T07:04:25+00:00
The Travelport survey found that agencies would be more interested in selling optional services if the process was more efficient. Survey respondents indicated that booking optional services currently required approximately 29 percent more time.

Travel retailers at risk as non-GDS business rises
2012-02-02T07:03:32+00:00
The increasing number of travel agents making bookings outside the traditional global distribution systems is driving the need for simpler payment systems, according to a new survey.

Tripadvisor banned from claiming its reviews are real
2012-02-01T07:05:00+00:00
The UK advertising watchdog said that because reviews can be posted on TripAdvisor without any form of verification, Tripadvisor must no longer claim that all of its reviews are honest, or even from real people.

FairSearch.org issues Google Flight Search report
2012-02-01T07:04:20+00:00
The document entitled Google Flight Search - Is Google keeping its promises on ITA software makes a series of claims that FairSearch says supports its assertion that Flight Search is bad for consumers.

Kuoni reveals its UK Travel Trends Report 2012
2012-02-01T07:00:01+00:00
The Maldives has once again topped Kuoni's annual poll of where UK customers want to spend their holidays. In the company's top ten selling destinations for 2012, the Indian Ocean archipelago has held on to the top slot since 2005.

Kayak’s website redesign takes its lead from mobile
2012-01-31T07:05:39+00:00
Kayak has revamped its desktop site using design tips from its mobile apps. The simplified design has fewer filters and reduces the number of options displayed by hiding flights that are duplicates or deemed too similar.

A closer look at Travelport’s Universal Desktop
2012-01-30T07:04:04+00:00
Agents can search for hotel rooms using methods borrowed from the consumer online world: They can locate hotels on a map and use the mouse to hover over properties for rates and more information.